Privacy Policy


As health care organizations in the US and around the world strive to improve the quality of their care, a credible, easily accessible resource is necessary to provide them with trusted content and a forum to collaborate with their peers. Patients are demanding better care, and clinicians and managers, confronting a system that is under great stress, need to know how to provide it. Among the most important forms of support are access to improvement knowledge, routes to new practices, and ways to connect with experts and colleagues who have led change. will help make these interactions possible. We at the Healthcare and Patient Partnership Institute (“H2Pi”), producers of, believe that you have the right to know how your personal information may be used or disclosed. You take your privacy seriously, and we respect your concerns. Accordingly, we have created this Privacy Statement in order to describe how we collect information, what we do with it, and what controls you have. Please read it carefully, and if you have any questions or concerns, please send us a comment at Unless otherwise indicated, this Privacy Statement applies to your use of the website.  If you receive a communication from H2Pi indicating that your Information has been collected by H2Pi or that you have been registered for, your use of means that you agree to the terms of this Privacy Statement. “Information” means information about you that is personally identifiable like your name, address, email address, phone number, areas of interest or data related to your improvement work or credit card information, and other information about you that is not otherwise publicly available. This policy does not apply to the practices of companies that H2Pi does not own or control, or to people that H2Pi does not employ or manage.


Gathering of Information
We collect Information and other data from you when you register for


We collect Information when you register for This Information may be updated by you at any time. We will not disclose the Information you submit when you register except as provided in this Privacy Policy or the Terms of Use. By registering, you agree that we may make certain Information (“Public Contact Information”) visible when you contribute content to, and when you use or participate in certain site features and tools. If you are a student, you may check a box and give details about your school, which we will use to determine whether you receive free access to the H2Pi Open School courses and other potential benefits relevant to student users, which may include eligibility for discounts and scholarships to attend H2Pi programs.We may use your Information to send you a newsletter or email messages with updates and notices concerning new content posted to the site and/or products or services that might be of interest to you. Completing the registration information allows us to better understand you, your position, your organization type and interests. If at any time you would like to stop getting general email information you can do so by updating your Profile. However, H2Pi, its contracted faculty, or its employees may still contact you via email with an individual message or about a H2Pi Offering in which you are participating or enrolled even if you have opted out of receiving email updates from H2Pi.


Contributing Content to encourages your participation through submitting content and participating in the interactive functionality on the website including blogs, wikis, discussion boards, search features, interactive tools, rating or commenting on content, and sharing audio and video content, improvement stories, resources, and tools. If you contribute any content to, including but not limited to documents, improvement stories, tools, and other resources, or if you comment on or rate content on the site, or otherwise post content to, you agree to allow us to make your Public Contact Information publicly available on in connection with your activity. Please remember that the text you submit to is immediately viewable on the site by the general public. You should exercise caution when deciding to disclose any sensitive Information on We recommend that you never give out your address, phone number, date of birth or social security number. You may not give out Information about an organization, a patient, or another person or submit other content if you do not have the express authority or permission to share that Information publicly. By using, you consent to the collection and use of your Information as we have outlined in this Privacy Statement and our Terms of Use. If you do not agree to our policy, you may not use We may change our policies at any time and without prior notice. If we decide to change this Privacy Statement, we will post the changes to this page so that users may be aware of our actions. Your continued use of following a posting of changes to this Privacy Statement will mean that you accept those changes.